Every patient call
handled —
automatically.
AI voice agents answer calls, understand patient requests, and book appointments directly into your system — 24/7, without extra staff.
Meet your AI
receptionist
Always on. Never overwhelmed. Hear DoctorDesk answer a real patient call live, right here in your browser.
The AI receptionist
that never sleeps —
or makes mistakes
DoctorDesk handles every inbound call from first ring to confirmed booking — so your team never has to.
Everything your clinic
needs, built in
From first ring to final follow-up — every touchpoint handled.
Designed for
every type of clinic
Whether you run a single-chair practice or a multi-site operation, DoctorDesk adapts to your workflow.
How much revenue
are you losing right now?
Enter your numbers. See the real cost of missed calls in seconds.
Everything you need
in one place
Full visibility into every call, booking, and outcome — live, in real time.
Built for clinics that want
reliability — not cheap shortcuts
Not a plug-and-play bot. A fully configured AI system, tailored to your clinic workflows.
Everything required to go live — your AI fully configured, trained, and tested around your exact clinic workflows.
- Smart AI inbound call handling
- Booking, rescheduling & cancellations
- CRM & calendar integration
- Custom call flows & scripts
- Full call transcripts
- Voice recordings
- Voice personalisation
- Concurrent call scaling
- Testing & QA across all scenarios
- Hands-on go-live support
This is an operational system — not a one-time setup. It improves over time and adapts to your clinic.
- Continuous AI training & refinement
- Proactive system monitoring
- Error detection & auto-correction
- Monthly updates based on your feedback
- Performance reporting & tuning
- Priority support channel
Add only what you need. Every module is fully integrated into your existing system.
Let's set this up
for your business
Fill in your details below and receive a free, tailored quotation — no obligation, no generic pricing.
Fields marked * are required. · You'll receive a tailored quote — no generic demos, no spam.
Questions we actually get
Everything you need to know before going live.
Most clinics are live within 3–4 weeks from sign-off. We handle the full setup: scripting, voice configuration, calendar integration, and testing. You don't need to do anything technical on your end.
DoctorDesk uses natural, conversational voice synthesis — not the stilted TTS of years past. The agent speaks with appropriate warmth and pacing for a medical context. You can choose whether the agent introduces itself as an AI or as a virtual assistant; we advise transparency, but the choice is yours.
Every call scenario has a defined escalation path. If the agent reaches its confidence threshold, it gracefully transfers to a human team member, takes a message, or — outside hours — routes to an on-call contact or sends the patient an SMS with next steps. Nothing falls through the cracks.
Patient data is handled within the UK. All calls are processed through our voice AI orchestration platform, which is GDPR and SOC 2 compliant and follows strict data security standards. We sign a Data Processing Agreement (DPA) with every clinic, and full audio recordings are never retained unless explicitly agreed in your contract.
You own and hold the voice AI orchestration platform and telephony accounts directly, so your call data, usage, and billing stay fully in your control. DoctorDesk manages the automation layer built on top — call flows, integrations, and the DoctorDesk Dashboard — and handles all configuration and ongoing management.
Completely. Your agent's name, greeting, tone, and call flows are configured to match your clinic's identity. You can update scripts at any time through our dashboard or by contacting our team — changes go live within hours.
The one-time setup fee covers configuration, integration, scripting, testing, and launch. The optional monthly retainer covers ongoing monitoring, AI retraining as your clinic evolves, performance optimisation, and priority support.
Yes — multi-location support is one of our most-requested add-ons. Each site can have its own agent configuration, phone number, and call flows, all managed from a single dashboard. Group pricing is available; contact us for a tailored quote.
If your phone isn't being
answered, your
competitors are.
Patients don't wait. They call the next clinic.
Make sure every call is handled — instantly, professionally, and correctly.
Privacy Policy
Last updated: January 2026
1. Who We Are
DoctorDesk Ltd ("DoctorDesk", "we", "us") provides AI voice infrastructure for medical clinics. This policy explains how we collect, use, and protect your data.
2. What Data We Collect
We collect information you provide directly — such as clinic name, contact details, and usage information submitted via our website or service. When you use our AI voice system, call metadata (duration, timestamp, outcome) may be recorded for quality and performance purposes. We do not store full audio recordings unless explicitly agreed and required under your service contract.
3. How We Use Your Data
We use your data to: deliver and improve our services; respond to enquiries; send service-related communications; and comply with legal obligations. We do not sell your data to third parties, ever.
4. Data Sharing
We may share data with trusted sub-processors (e.g. cloud infrastructure, CRM integrations) strictly to provide the service. All sub-processors are bound by data processing agreements. We may disclose data if required by law.
5. Data Retention
Contact form data is retained for up to 24 months or until you request deletion. Call metadata is retained per the terms of your service agreement. You may request deletion at any time by emailing privacy@doctordesk.ai.
6. Your Rights
Under UK GDPR and applicable data protection law, you have the right to: access, correct, or delete your personal data; object to or restrict processing; and lodge a complaint with the ICO (ico.org.uk).
7. Cookies
This website uses no advertising or tracking cookies. We may use strictly necessary session cookies for basic functionality only.
8. Contact
Questions? Email privacy@doctordesk.ai or write to: DoctorDesk Ltd, 123 Harley Street, London, W1G 9QS, United Kingdom.
Terms of Service
Last updated: January 2026
1. Agreement
By accessing doctordesk.ai or using DoctorDesk services, you agree to these terms. If you are acting on behalf of a clinic or organisation, you confirm you have authority to bind that organisation.
2. Services
DoctorDesk provides AI-powered voice agent systems configured for medical and dental clinics. The scope, configuration, and pricing of services are defined in a separate service agreement or statement of work signed between DoctorDesk and the client.
3. Acceptable Use
You agree to use DoctorDesk services only for lawful purposes and in compliance with applicable healthcare regulations (including CQC requirements where applicable). You must not attempt to reverse-engineer, misuse, or interfere with the platform.
4. Intellectual Property
All platform technology, models, and software remain the intellectual property of DoctorDesk Ltd. Clinic-specific configurations and data remain the property of the respective clinic.
5. Disclaimer
DoctorDesk is a communication and scheduling tool. It is not a clinical decision-making system and does not provide medical advice. Clinics remain solely responsible for all clinical decisions and patient care.
6. Limitation of Liability
To the maximum extent permitted by law, DoctorDesk's aggregate liability shall not exceed the fees paid by you in the three months preceding the claim.
7. Governing Law
These terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the English courts.
8. Changes
We may update these terms with reasonable notice. Continued use of services after notice constitutes acceptance.
9. Contact
Legal enquiries: legal@doctordesk.ai